1. Information Collection

Uttarakhand Jal Sansthan collects the following types of information to provide water billing services:

• Personal Information: Name, address, phone number, and consumer ID.
• Usage Data: Water consumption readings, meter photos, and location data (GPS coordinates) for meter verification.
• Payment Information: Transaction history and payment status (we do not store credit card or banking passwords).

2. Use of Information

Your data is used strictly for:

• Calculating and generating water bills.
• Verifying meter readings through geo-tagged photographs.
• Communicating service updates, bills, and receipts.
• Improving water distribution and identifying leakage zones.

3. Data Security

We implement industry-standard security measures to protect your data. All transmission of sensitive data is encrypted using Secure Socket Layer (SSL) technology.

4. Contact Us

For privacy-related concerns, please contact our Data Protection Officer at:
Email: privacy@ujs.uk.gov.in
Address: Head Office, Jal Bhawan, Dehradun, Uttarakhand.