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Terms of Service

Notice: Usage of this portal constitutes agreement to the terms defined by the Uttarakhand Water Supply and Sewerage Act.

1. Acceptance of Terms

By accessing the Uttarakhand Jal Sansthan Water Billing Portal, you agree to be bound by these Terms of Service. If you do not agree, please discontinue use of the service immediately.

2. User Responsibilities

  • Users must provide accurate meter readings and updated contact information.
  • Tampering with water meters or submitting false readings is a punishable offense under state law.
  • Users are responsible for maintaining the confidentiality of their account credentials.

3. Billing and Payments

Bills are generated based on the tariff rates approved by the Uttarakhand Jal Sansthan.

  • Payments must be made on or before the due date to avoid late fees.
  • Online payments are processed through secure third-party gateways. We are not liable for transaction failures caused by banking networks.

4. Service Modifications

The department reserves the right to modify, suspend, or discontinue any aspect of the portal at any time without prior notice for maintenance or upgrades.

5. Limitation of Liability

Uttarakhand Jal Sansthan shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use this portal.

Last Updated: 1/3/2026

Uttarakhand Water Billing